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Learn more about Klarna

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Pay directly when placing your order. No credit card number, no extra passwords, no worries.

pay later

Only pay for what you like. Review your order first and then decide what you want to keep.

Pay in installments

Pay your orders in installments and at your own pace. You decide how much you want to pay monthly.

General

What is Klarna?

Klarna is one of the leading payment providers in Europe and a licensed bank that is fundamentally changing the payment experience for buyers and sellers. The company, founded in Sweden in 2005, enables online shoppers to handle outstanding payments immediately, later or in installments quickly, easily and securely. Klarna works with more than 130,000 retailers such as Asos, Spotify, MediaMarkt and Deutsche Bahn and currently employs more than 2,500 people in 14 countries. In 2014 Klarna took over Sofort GmbH; In 2017, Billpay GmbH was acquired. The company's investors include; Sequoia Capital, Bestseller Group, Atomico, VISA and Permira. More information can be found atwww.klarna.ie

Is it safe to shop online with Klarna?

Definitely! Shopping online couldn't be more secure than with Klarna. In a store, you can always touch and check the goods you want to buy before paying for them. We believe that online shopping should be no different. That's why Klarna purchase on account gives you the opportunity to check your goods first and pay later.

Our goal is to make shopping easier and safer - smooth. That is why we take drastic measures to protect you as a buyer against fraud and unreliable online retailers. Whenever you see the Klarna logo in an online store, you can be sure that the store is trustworthy and meets our strict requirements.

Klarna is also certified by TÜV Saarland and Trusted Shops. Certificates give you as a consumer positive indications of the quality of the services and products. The associations registered under "the TÜV" are known worldwide and the certificates promote the highest international reputation. TÜV Saarland has concentrated on customer-oriented services outside the traditional official fields of activity. Every year, TÜV Saarland ensures that our business model is serious and that Klarna offers secure payment methods through a detailed investigation.

Klarna has been a “Trusted Shops Authorized Partner” since 2011 and as an “authorized partner”, Klarna's processes are perfectly adapted to the Trusted Shops quality criteria. The Trusted Shops quality criteria are based on national and European laws that are important for online shopping. They take into account the current judgments and requirements of consumer protection organizations or go even further. Read more about the Trusted Shops seal of approval here.

In addition, Klarna Buyer Protection protects you with every purchase from Klarna. This is an agreement between you and Klarna that allows you to shop online safely. To ensure that the Buyer Protection Directive applies, you as a consumer must make the purchase from an entrepreneur. Please note that the Buyer Protection Directive only applies to payments made with Sofort if it is expressly stated on the payment method selection page in the merchant's online store.

I have more questions about my payment. Can I speak to someone from Klarna?

Yes of course! You can chat with us in the app at any time or call us on 0221 669 501 10

Few moments in life carry the weight and meaning of a proposal. It marks the beginning of something deeply personal, and choosing the right ring is a significant part of that journey. The search can be exciting, but when shopping online, it helps to know what to expect and how to make choices that feel right.

Buying engagement rings online has become increasingly popular for good reason. It offers access to a wide selection, flexibility with customisation, and the convenience of doing it all from wherever you are. But as with any meaningful purchase, it’s important to take the right steps so your decision is guided by both emotion and clarity. Here’s how to shop smart and confidently online.


Know Your Budget And Timeline

Before you start browsing, it helps to set clear expectations. Think about what you’re comfortable spending and whether you’re working with a specific date in mind. Some online jewellers offer quicker delivery options, while custom-made engagement rings may take a few weeks. Having your timeline in place ensures you don’t compromise on what you really want because of time pressure.

Learn The Basics: Understanding The 4Cs

Diamond engagement ring

It’s essential to understand the fundamentals. The 4Cs, cut, colour, clarity, and carat weight, define a diamond's quality and value. Cut affects how much light your diamond reflects, colour determines how white or tinted the diamond appears, clarity reflects the internal or external marks, and carat relates to size. You don’t need to be an expert, but having a grasp of these terms helps you make informed choices and compare options more effectively.

Only Buy Certified Diamonds

Certification matters. Reputable jewellers will always provide documentation from recognised gemmological institutes like IGI or GIA. These independent assessments confirm the diamond’s specifications and quality. It’s your assurance that what you see on screen matches what arrives at your door. At Diamonds Factory, all diamonds are independently certified, so you can buy with confidence.

Explore Styles With A Clear Perspective

Diamond engagement ring

Online shopping gives you access to a wide array of ring designs, like solitaires, halos, side stones, three-stone rings, vintage styles, and more. It can initially feel overwhelming, but you don’t need to rush the decision. Think about your partner’s style. Do they prefer classic, understated, or lean toward bolder, more detailed pieces? Many online retailers offer 360° views or on-hand images to help you visualise the ring on a hand. Use them. It’s the closest thing to trying it on in person, and it makes a real difference in how confident you’ll feel about the choice.

Think About Personalisation

One of the biggest advantages of shopping online is the ease with which you can personalise. From choosing the metal type, platinum, yellow gold, rose gold, white gold, to selecting a specific setting style or adding an engraving, there are many ways to tailor the ring. Customisation lets you create something that’s not just beautiful, but meaningful. Take time to explore the available options and choose those that reflect your partner’s personality and the story you’re building together.

Know The Ring Size (And What To Do If You Don’t)

Getting the ring size right is helpful, but it’s not the end of the world if you’re unsure. Many online jewellers provide sizing guides, printable tools, or sample rings you can use at home. If you’re buying the ring as a surprise, discreetly borrowing one of your partner’s existing rings can help. Also, check the ring resizing policy before you order. A good online retailer will either offer free resizing or a straightforward process if adjustments are needed after the proposal.

Read The Fine Print

Before you click 'buy,' read through the terms carefully. Look at the returns policy, warranty, and resizing terms. Confirm how the ring will be shipped, if it’s insured in transit, and your options if the ring doesn’t match expectations. At Diamonds Factory, every engagement ring purchase comes with a 30-day return window, secure delivery, and a lifetime manufacturing guarantee.

Final Thoughts

Buying an engagement ring online doesn’t have to be complicated. With the right guidance, it can be one of your proposal journey's most seamless and rewarding parts. You’ll get more choice, more control, and the opportunity to make something personal from the comfort of your own space.

At Diamonds Factory, we’re here to help you through every step. Whether you're just starting out or already have a style in mind, you’ll find expert support, high-quality diamonds, and the tools you need to shop with confidence. Every ring has certified diamonds, a lifetime manufacturing guarantee, free shipping, a 30-day return policy, and a price match promise. They’re part of our commitment to ensuring your purchase feels as secure and meaningful as the moment you’re planning for.

Other Good Reads

How to Match Your Wedding & Engagement Ring
How Much Should You Pay For An Engagement Ring
What is the best diamond cut for an engagement ring

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