Happy Customers

Gustavo was great. Very accommodating and helpful. Just so easy to deal with. He rushed through an order for me and it arrived well ahead of time. The ring was stunning too!

Jana was amazing to deal with! I felt heard, and understood from the beginning. The ring return and exchange process went very smoothly too. Highly recommended if you are looking for an engagement ring.

Absolutely love my new ring. We ordered with Gustavo and his attention to detail and responsiveness were excellent. It was delivered withing the stated time and the quality of the ring is second to none - I'll definitely order from here again.

We had a wonderful experience purchasing our engagement ring with Jana. She was warm, friendly and very knowledgeable - we both felt we learned a lot about diamonds during the appointment. We showed her some different rings we were interested in on the website & she showed us several rings in person to get a feel for each type before we chose the one. The office in Lapps Quay is comfortable and overall the experience was extremely positive. Thank you Jana & all at the Diamond Factory Cork!

What an amazing experience. We were lucky enough to be looked after Assistant Manager Agnieszka to design my wedding band. From initial enquiry, CAD development to ring collection she was friendly, professional and accommodating. She really made it feel exciting and special.

Gustavo was very helpful and knowledgeable, service was excellent a bit of a long wait but delays happen. Overall 5 starts!

Lucie was a pleasure to deal with. She was very professional but also great fun and made the whole experience very special!

Great experience! Angieszka Was absolutely amazing. She really understood how important it was to get the right design for the bespoke diamond earrings I ordered. It took 3 weeks to get the design 100% right and nothing was a problem even when I was making very minor tweaks. Delivery took a while but that’s to be expected when you order something that is a one off and not like anything they have on their website. The earrings look amazing and surpassed my expectations. Brought as a present for my wife for giving birth to our second child. Just about to take my two special ladies home from hospital and can’t wait to give it to this amazing women. Fingers crossed she likes them!!!

⭐️⭐️⭐️⭐️⭐️ I bought my engagement ring from The Diamond Factory and couldn’t be happier. The quality is amazing — the diamond has a beautiful sparkle and the craftsmanship is excellent. The staff were really helpful throughout the whole process and made everything feel easy and special. Highly recommend to anyone looking for a stunning ring and great service.

Gustavo was incredibly helpful and patient. He showed me loads of different options and helped me design/build my dream ring. I also bought my wedding band here and would highly recommend.

Fantastic service and exceptional quality jewellery.

So delighted with my purchase. The presentation is so fabulous. My earrings are perfect. What will I order next?!

We had a wonderful experience at Diamond Factory thanks to Brianna! She was incredibly helpful and patient while guiding us through selecting a customized ring, making the process enjoyable and stress-free. The only hiccup was that the ring size wasn’t accurate initially, so we had to return it. We’re now eagerly awaiting the corrected ring and can’t wait to see it! Highly recommend Brianna for her expertise and friendly service.

Great experience with The Diamond Factory! I chose my engagement ring from their collection and got to pick the exact diamonds I wanted. The team was friendly, helpful, and made the whole process easy. The ring is absolutely stunning — couldn’t be happier!

Excellent service from start to finish. Very friendly and welcoming staff who are incredibly helpful. The online tracker to stay up to date with your order was massively helpful as well. My fiance is in love with her engagement ring, it was everything we wanted, expected and more! Would highly recommend to anyone

We went to see Janaina in Cork and we had zero idea of what we were looking for or where to even start with engagement ring shopping which had us feeling stressed but the second we met Jana we were instantly put at ease, she was so lovely and welcoming and talked us through all of the different options and helped us figure out what it was we were looking for and in the end we chose the most perfect stunning ring. The process was so easy from start to finish I couldn't recommend this place enough :)

Such an enjoyable experience from start to finish in the design and production of the engagement ring. When we got it, it was absolutely stunning. We bought both engagement rings from here and I wouldn’t change a thing. Would highly recommend

Simple to use website and hassle free delivery. The engagement ring arrived and looked as beautiful as it did online. My future wife was delighted.

Unbelievable experience in the Diamond Factory - Powerscourt. From start to finish Agnieszka was so knowledgeable, helpful and patient. I picked the most divine ring which was to be ready in 3-4 weeks and I had it in 3. The whole experience was seamless and I will be back. Highly recommend Agnieszka and her team. Thank you.

I ordered and received my engagement ring from the Diamond Factory shop in Dublin. It was a great experience and everyone was very helpful when deciding which ring to go with. It arrived for pick up within the promised timeline. I absolutely love the final product. It fits perfectly and looks amazing! I highly recommend the team at Powerscourt!