What our customers say about us
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Excellent product at excellent prices.. Wife LOVES going there.... Definitely recommend!!
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Janaina is wonderfully professional and made the whole process of designing and choosing the perfect ring so easy and personal. We were given plenty of time and never felt rushed and Janaina's knowledge made it all so easy. The ring arrived before Christmas and is absolutely perfect. I could not reccomend enough and would advise anyone looking to get any type of ring to contact Janaina for a truly personalised and professional service.
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We visited the Diamond Factory in Limerick city in early December. I was looking for an eternity ring .we met a lovely lady called Jemima she was so helpful and made us feel very welcome. She had a lot of knowledge when it came to diamonds. After I finally picked out my eternal ring we placed the order and had it just before Christmas. I would recommend the Diamond Factory to my family and friends.
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Recently met with Janaina from the get go she made the process very simple with how professional she is. I was recommended this lady by a friend. She also made sure I would have the ring for Christmas when all other jewelers I went to said the ring i wanted made wouldn't be made in the time frame I needed. All thanks to Janaina I have a very happy fiance with a very beautiful ring. Thank you.
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Fanatsic experience with Diamond Factory from start to finish. From the design of an engagement ring to in person contact at their Dublin store, I found them to be excellent in their communication and personal touches. Would highly recommend. The standard to the ring purchased is incredible and my new Fiancé is absolutely besotted with it.
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I recently had the pleasure of buying my fiances engagement ring with Jemima in diamonds factory Limerick. With the website already providing so much information we had an idea of what we wanted going in and Jemima was so helpful and knowledgeable it made the experience perfect. I would highly recommend Diamonds Factory to anybody looking for bespoke quality jewellery.
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Recently ordered a ring from The Diamond factory. Jana and her assistant couldn't have been more helpful. Didn't rush , went through everything with me n advised me in everyway. Collected my ring today n its so much nicer than I had invisioned. Would highly recommend and a lifetime guarantee is amazing peace of mind.
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I bought an engagement ring in Diamonds Factory in Cork. I highly recommend Janaina, she was very helpful and pleasant to deal with. She had very good insight and knowledge which helped me in deciding which ring to get. I would recommend Janaina to anyone looking to buy a ring.
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I had an amazing experience in diamonds factory in Limerick! There were so many options and they were so patient and kind waiting for me to pick out my ring! I would recommend them to anybody xxx
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Janaina was just amazing! She really helped us to pick out her our rings and took her time to go through all of the options available. She has so much knowledge on the pieces and gauging the styles her customers would like. We are so happy with our rings and can’t thank her enough for her help
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I recently bought an engagement ring from Diamonds Factory Cork and the service was absolutely amazing from start to finish! Picking out my new ring felt so special and personal. You really can take your time to design what you would like and there was no pressure. The quality of the ring is AMAZING and the price was extremely reasonable. For anyone getting engaged I will 100% be recommending Diamonds Factory going forward! X
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Brilliant service, very happy with how the process went from start to finish. Would really recommend visiting. We worked with Lucie and she was excellent. Ordered a bespoke ring and it arrived in 4 weeks
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Wonderful experience with very supportive staff who made me feel welcome and helped me get a really nice engagement ring.
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Incredible selection and highly knowledgeable sales team. I visited Diamonds Factory in their sophisticated and private office. Janina has exceptional knowledge and care in the type of engagement ring we were looking for and exceeded all our expectations! She was very patient and listened carefully to exactly what we were looking for, and that was in our budget. trying on rings to actually see what It would look like was a special kind of attention to detail we enjoyed. It didn't take too long for us to collect our custom ring, and it was perfect! Thank you so much Janaina you were such a joy to meet and make our special day even more special.
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Spent time looking for a diamond heart pendant and just about gave up until I googled the Diamond Factory in Cork. Jana made everything so easy from the first appointment through to the collection of my pendant. Will definitely go back excellent service
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Diamond factory was a great choice for us as Lucy and brianna were so helpful and easy going when trying to pick out a ring , we had dealings with both as we had to get a resize , great people and a great service , couldn't have been happier with the ring , it was absolutely stunning,
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The service received was excellent, the staff explained products and options in detail, overall an excellent experience
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I had the honor of working with Jana on a bespoke engagement ring for my fiancée. Jana was exceptionally very patient, gives exceptional advices from details of the ring, structural integrity and any possible faults that may arise when it comes to a bespoke ring for your partner. Jana was very professional throughout the process and bears strong integrity with her clients and the manufacturing team, if anything does go wrong during the process, Jana will be quick to respond and holds strong reputation that a solution can be addressed immediately. For example during the final approved CAD design for my bespoke engagement ring for my fiancée, the production team accidentally manufactured the previous CAD design (which was beautiful in every possible way, except it was missing a small detail of an extra small diamond on the shank, never the less it was absolutely the dreams of all dreams of a bespoke ring for my fiancée). I did bring this up with Jana and she was able to compensate for the incorrect CAD design manufactured by the production team. Honestly the ring is still one of a kind and my fiancée and I cannot be more happy with the ring and with Jana and Diamond Factory’s work. Also to mention Jana and Diamond Factory delivered the ring on time as well before my proposal to my partner, super happy with that as well! Hiccups at times do occur but rest assured, Jana is a very well respected and honourable person to deal with bespoke engagement rings.
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After looking at many jewelry stores, we chose the Diamonds Factory because of the impressive quality of their pieces and the service provided by the consultant Jana. She is a true expert who basically gave us a masterclass on jewelry!
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Great experience purchasing my ring in the Diamonds Factory. Agnieszka was very knowledgeable and patient when helping me with my selection. I absolutely love my new ring! I would recommend the Diamonds Factory for their expertise and variety of choice.